Shipping Policy – Roash.in
Shipping Timeline
Order Processing: All orders are processed within 1–2 business days.
Delivery Time:
Metro Cities: 3–5 business days
Other Locations (Tier 2 & 3 Cities): 5–8 business days
Remote or North-Eastern Regions: 7–10 business days
Please note: Orders are not shipped or delivered on weekends or public holidays.
Shipping Locations
We currently ship pan India. International shipping is not available at this time.
Shipping Charges
Standard Shipping: ₹100 for orders below ₹999
Free Shipping: On all orders above ₹999
During promotional campaigns, shipping charges may vary and will be mentioned clearly at checkout.
Order Tracking
Once your order is shipped, you’ll receive a tracking link via email and SMS. You can track your order status anytime using the link provided.
Delays & Exceptions
Delays may occasionally occur due to:
High order volumes
Weather disruptions
Remote area limitations
We’ll keep you informed proactively if your shipment is affected.
Undeliverable Orders
If a package is returned to us due to incorrect address or failed delivery attempts, we will contact you for an updated address. Additional shipping fees may apply for re-dispatching.
Damaged or Lost Packages
If your package arrives damaged or gets lost in transit:
Email us at support@roash.in within 48 hours of delivery.
Include your Order ID, photos (if damaged), and any relevant details.
We’ll resolve it as quickly as possible with either a replacement or refund.
Read RETURN & REFUND POLICIES.
Shipping Partners
We work with trusted delivery partners like Delhivery, Bluedart, DTDC, and Shiprocket to ensure timely and safe delivery.
For any queries related to shipping, feel free to contact us at support@roash.in